Initially, the hospital administrators considered switching to cell phones with SMS capability, but were concerned about in-building coverage, ease of use, and ongoing monthly costs. The Hytera dealer, Falcon Wireless, instead recommended the PD362, a cost-effective, high quality radio solution specifically designed for users working in hospitality, retail and medical clinic environments. It provides both voice and text messaging, is easy to operate, and requires minimal training. Texting capability combined with voice functionality delivers overall effectiveness and performance.
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Features
Pocket-Sized DesignThe color display allows good visibility even under extremely strong light. The compact antenna design and light weight PC & Metal frame design. The PD362 is 4.84 x 2.17 x 0.91 inches weighing 5.64oz.
Dual Mode: Analog & Digital
Dual mode (analog & digital) operation ensures a smooth analog to digital migration.
One-Touch Call / Text
Supports One Touch features comprised of Preprogrammed Text Messages, Voice Calls and Supplementary Features.
Versatile Voice Calls
The intelligent signaling supports various voice call types, including Private Call, Group Call, and All Call.
Easy to Read Display
Two line display with monochrome color and supports messaging with up to 64 characters.
Outcome
The user-friendly features of the PD362 radios allowed the staff members to smoothly transition to the new system with minimal training.
Previously, when staff members received a text on their pagers, they could only respond by going directly to the OR desk or by using a nearby telephone. Using the PD362 radios, they can now respond either by text or by voice if they are in an area where they can radio back.
At the customer's request, the radios can be set up with pre-programmed messages for instant response and status reporting.
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Voice of the Customer
“We were pleasantly surprised when we became fully acquainted with the full capabilities of the new Hytera radios.” Deidra Bentley, R.N., Operating Room Manager at St. Vincent's Hospital East